Privacy Policy

Welcome to Fun Casino. We are committed to protecting your privacy and handling your personal data with transparency and integrity. This Privacy Policy outlines how Fun Casino collects, uses, stores, and discloses your personal information when you use our website, services, and applications. It also details your rights regarding your data. By accessing or using Fun Casino's services, you agree to the terms of this Privacy Policy. We encourage you to read it carefully.

We collect various types of information to provide and improve our services. This includes:

• Personal Identifiable Information (PII): This includes your name, date of birth, address, email address, telephone number, and payment details (e.g., credit card information, bank account details). We collect this when you register an account, make deposits or withdrawals, or communicate with our customer support.
• Verification Information: To comply with regulatory obligations, we may request copies of identification documents, such as passports, driving licenses, or utility bills, to verify your identity and address.
• Transactional Information: Details of your betting activity, deposits, withdrawals, and other transactions on Fun Casino.
• Technical Data: This includes your IP address, browser type and version, operating system, device type, and login data. We collect this automatically when you interact with our website.
• Usage Data: Information about how you use our website and services, including pages visited, time spent on pages, and clickstream data.
• Communication Data: Records of your communications with us, including emails, live chat transcripts, and telephone calls.

Fun Casino uses your information for several purposes, primarily to operate our services, comply with legal obligations, and enhance your experience:

• Account Management: To create and manage your Fun Casino account, process your bets, deposits, and withdrawals.
• Service Delivery: To provide you with access to our games and services, and to personalise your experience.
• Security and Fraud Prevention: To detect and prevent fraudulent activities, money laundering, and other illegal actions, protecting both you and Fun Casino.
• Legal and Regulatory Compliance: To meet our obligations under applicable laws and regulations, including age verification, identity checks, and responsible gaming requirements.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
• Marketing and Promotions: With your consent, to send you promotional offers, newsletters, and information about new games or features that may interest you. You can opt out of marketing communications at any time.
• Website Improvement: To analyse usage patterns, troubleshoot technical issues, and improve the functionality and performance of our website and services.

We process your personal data based on several legal grounds, as required by the General Data Protection Regulation (GDPR) and other applicable data protection laws:

• Contractual Necessity: Processing is necessary for the performance of a contract with you, specifically to provide our gaming services and manage your account.
• Legal Obligation: Processing is necessary to comply with legal and regulatory obligations, such as anti-money laundering (AML) laws, responsible gaming regulations, and licensing requirements imposed by our licensing authority.
• Legitimate Interests: We process data where it is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms. This includes fraud prevention, network security, and improving our services.
• Consent: Where required, we will obtain your explicit consent for specific processing activities, such as sending direct marketing communications. You have the right to withdraw consent at any time.

Fun Casino may share your personal information with third parties under specific circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processors, IT support, identity verification services, and marketing agencies. These providers are contractually bound to protect your data and only use it for the specified purposes.
• Regulatory and Law Enforcement Authorities: We will disclose your information when legally required to do so by our licensing authority, law enforcement agencies, or other governmental bodies, for purposes such as fraud investigation or compliance with AML regulations.
• Group Companies: Your data may be shared with other entities within our corporate group for operational and business purposes, subject to the same data protection standards.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you of any such change in ownership or control.
• Professional Advisors: We may share data with our professional advisors, such as lawyers, auditors, and consultants, when necessary for legal, auditing, or business advice.

We do not sell or rent your personal data to third parties for their independent marketing purposes.

Fun Casino implements robust technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. We use industry-standard security technologies, including SSL encryption for data transmission, firewalls, and secure servers. Access to your personal data is restricted to authorised employees and service providers who have a legitimate need to access it. We regularly review our security practices to ensure they remain effective and up-to-date.

Under applicable data protection laws, you have several rights concerning your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure ('Right to be Forgotten'): You can request the deletion of your personal data under certain circumstances.
• Right to Restriction of Processing: You can request that we limit the processing of your data in specific situations.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, machine-readable format, and have it transmitted to another controller.
• Right to Object: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.
• Rights in Relation to Automated Decision Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

Fun Casino uses cookies and similar tracking technologies to enhance your experience, analyse website usage, and for marketing purposes. Cookies are small text files stored on your device when you visit our website. They help us:

• Remember your preferences and settings.
• Authenticate your login sessions.
• Understand how you interact with our services.
• Deliver relevant advertisements.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our retention periods are determined by legal and regulatory obligations, such as anti-money laundering laws which typically require retaining transaction data for a minimum of five years after the end of the business relationship. We also retain data for as long as your account is active and for a reasonable period thereafter to facilitate any inquiries or disputes. When your data is no longer required, we will securely delete or anonymise it.

Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (EEA) where data protection laws may differ. When we transfer your data internationally, Fun Casino ensures that appropriate safeguards are in place, such as using standard contractual clauses approved by the European Commission or relying on adequacy decisions, to ensure your data receives a similar level of protection.

Fun Casino's services are not intended for individuals under the age of 18 (or the legal age of majority in your jurisdiction, whichever is higher). We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as quickly as possible.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email. We encourage you to review this policy periodically to stay informed about how we are protecting your information. The "Last Updated" date at the top of this policy will indicate when the most recent revisions were made.

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your privacy rights, please contact our Data Protection Officer:

• Email: [email protected]
• Postal Address: [Our registered office address, not to be specified here]

We will endeavour to respond to your inquiries promptly and professionally. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.